How to recover a lost private key
Article Number: 000070663
AffirmTrust SSL certificates can be reissued as many times as needed for the entire validity period of your portal.
If you lose your private key, you can either:
- Issue a brand new certificate, or
- Generate a new Certificate Signing Request (CSR), log in to the AffirmTrust SSL portal, go to the My Certificates tab, click the order number of the certificate, and click Reissue. Paste your CSR into the text box on the page and click Continue.
If you have any questions or concerns please contact the AffirmTrust support department for further assistance:
Support Hours of Operation:
Sunday 8PM ET to Friday 8PM ET